QUEST, Inc. Mission Statement:
"QUEST Inc. is dedicated to providing vocational and life skills, which empower people with disabilities and other vocational disadvantages to achieve a quality of life of their individual choosing."
About QUEST, Inc.
QUEST, Inc. has its roots in the movements of the 1950’s. It was a time in which facilities and programs flourished in communities in an effort to respond to populations of people that were deprived of educational, vocational, social and community opportunities because they did not fit the existing systems. Initially the agent was incorporated under the name of the Lebanon County Workshop, Inc. As time passed and thinking and findings in the field of vocational rehabilitation changed, the agency changed, as well . In the process of these changes the focus moved from that of a " sheltered workshop" to that of a comprehensive vocational rehabilitation agency. In 1995 our name was changed to QUality Employment Services and Training, Inc. or QUEST, Inc., which was in keeping with the emerging programs and services being offered by the agency.
Today, QUEST offers options for people with disabilities that include specialized occupational training, extended work in the industrial training facility, job placement, employment services, and expanded community integration opportunities. With over fifty years of providing Community Benefit, vocational rehabilitation training and work experiences, and employment opportunities for people with disabilities, QUEST, has become a major provider of vocational programs and services for the residents of Lebanon County and surrounding areas. QUEST Inc., is a licensed vocational rehabilitation agency licensed by the Department of Public Welfare 2390 Regulations for Vocational Facilities and 2380 Regulations for Adult Training Facilities. As a Community Benefit agency, QUEST Inc., is a member agency of the United Way of Lebanon County, Lebanon Chamber of Commerce and the Community of Lebanon Association.
2019 PAR AWARDS
Employment Division Garners Recognition in 2019
Ever Changing, Ever Growing, Always Caring
As we embark on a new fiscal year amidst unprecedented challenging times I’d like to reflect upon the successes of our community based programs in the past 12 months. The employment division continues to grow and expand with an increasing number of clients obtaining gainful employment and maintaining and advancing on their jobs with support from our ACRE certified employment specialists. Though typically referred to simply as “job coaches”, that term does not do justice to the impact they have on helping individuals achieve and maintain their vocational goals which enhances their quality of life and gives them a sense of purpose, dignity and inclusion. A number of our clients and business partners received recognition on a local and regional level for their accomplishments. This included one client being recognized by PAR as the self-advocate of the year, multiple business partners being recognized as Employer of the Year, three clients receiving milestone awards for tenure with employers, one client honored as Employee of the Year and numerous individuals being recognized as Employment Champions for their “above and beyond” commitment to helping clients succeed. This included professional staff, business partners and family members, emphasizing a team approach to helping people achieve. It is in this spirit that QUEST has formed a collaborative with DDS, utilizing grant funding from the United Way to help even more people find competitive employment. This partnership expands services and funding beyond traditional systemic staffing models and funding streams with the ambitious but reachable goal of improving the services model as we work toward dignity, inclusion and equality for all.
Our habilitation and companion services program also saw an expansion of services with the number of clients receiving in home and community supports. Services ranged from helping clients as they became first time mothers, assisting clients with finding better living arrangements, parenting skills, budgeting, resource management, health and wellness and community integration. Like our employment staff, services were provided even during the restricted phases of the pandemic to ensure the safety and well- being of our clients. This serves as a testimony to the commitment and dedication our frontline staff have toward our clientele. Their contributions cannot be overstated.
As we continue to move forward with providing services in an ever changing world, the core of who we are and what we do will continue to be the relationships we have with our clients; treating them as equals, valuing diversity and acting as a bridge to connect them this world, their world, our world.
Take Charge of Your Life- CHOOSE WORK
Everyone can work and there is a real job for everyone. A real job is one with real wages, benefits, side-by-side and with co-workers without disabilities.
Not working should be the exception. All individuals, schools, families and businesses must raise their expectations.
People will be hired because of their ability not because they have a disability.
Communities embrace people who contribute.
Everyone has something to contribute and needs to contribute. Having a real job and real wages helps people have a lifestyle with value, choice and empowerment.
Real jobs should be the first priority and preferred outcome for people with disabilities. We will be creative and tenacious in providing support.
Employment is a win/win for everybody!
Meet Our Staff
Quality Assurance Coordinator
Adult Day Services Coordinator
Lawn Care Supervisor
Coordinator of Janitorial Services